UPS has joined as a backer in reverse logistics provider Optoro Inc.'s
latest $30 million funding round as returns become an increasingly
costly problem for the e-commerce industry, reports The Wall Street
Journal.
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Reverse logistics is a multi-billion dollar problem that cuts into
retailers' profits by as much as 10-20% — US consumers returned $260.5
billion worth of merchandise in 2015, representing 8% of total retail
sales.
http://www.businessinsider.com/ups-invests-in-reverse-logistics-firm-optoro-2016-12?r=US&IR=T&IR=T
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