CRM Startups Staff Up As Larger Rivals Fight

Technology research firm Gartner reported that worldwide CRM (Customer relationship management) spending came to more than $26 billion in 2015.

--

Salesforce is by far the biggest player in the CRM industry—fittingly, it trades under $CRM—with almost 20% marketshare.

https://mattermark.com/crm-startups-staff-larger-rivals-fight/ 
http://www.gartner.com/newsroom/id/3329317