Gartner CRM Market Share Update: 47% Of All CRM Systems Are SaaS-Based, Salesforce Accelerates Lead
May 22, 2015
The worldwide CRM market grew 13.3% in the last year, from $20.4B in 2013 to $23.2B in 2014.
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47% of total CRM software revenue in 2014 was generated from SaaS-based CRM applications.Salesforce leads the worldwide CRM market with 18.4% market share.
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