How To Win Customers And Influence Them

Document Your Startup Journey

Many startup founders have gone “fully transparent,” which means sharing traditionally undisclosed information such as salaries, monthly revenue rate (MRR), customer churn rate, employee acquisition and attrition, and so on.

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Buffer, the social media scheduling app, is one of the most well-known companies practicing radical transparency (also called full or extreme transparency). On its Open blog, team members discuss everything from their favorite apps to how much equity a customer service representative gets.

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For another example of a full transparency, check out Groove’s blog.

 

 Alternatively, you could join the Bare Metrics Open Startups Movement. So far, 13 companies (including ghost and Hubstaff) have committed to sharing their MRR (monthly revenue rate) and number of customers on the Bare Metrics dashboard. 

 

http://www.sitepoint.com/how-to-win-customers-and-influence-them/

https://baremetrics.com/open

https://www.groovehq.com/blog#timeline

https://open.buffer.com/